General
What is AITwinHub?
AITwinHub is an online platform offering a curated library of high-quality AI-generated images available as instant digital downloads. Our images are designed for creators, businesses, marketers, and anyone who needs ready-to-use visuals quickly and conveniently.
Are your products physical or digital?
All products on AITwinHub are digital downloads only. No physical items will be shipped.
Purchasing & Downloads
How do I access my downloads after purchase?
Once your purchase is complete, you will receive a confirmation email with a download link. You can also access your downloads through your account dashboard if you created an account at checkout.
How long will my download link be available?
Download links are typically available immediately after purchase. We recommend downloading and backing up your files as soon as possible.
Can I re-download my files?
Yes, as long as your account remains active and the product is available, you may re-download your purchased files from your account dashboard.
Licensing & Usage
Can I use the images for commercial purposes?
Yes. Unless otherwise stated, all images come with a non-exclusive commercial-use license, allowing you to use them in websites, social media, marketing materials, presentations, and other business-related projects.
Can I resell or share the images?
No. You may not resell, redistribute, share, or sublicense the images as standalone files, including uploading them to stock websites or marketplaces.
Do I own the images after purchase?
No. Purchasing a product grants you a license to use the images. Ownership and copyright remain with AITwinHub or its licensors.
AI-Generated Content
Are the images really AI-generated?
Yes. All images available on AITwinHub are created using advanced AI tools and creative processes, then curated for quality and usability.
Are AI-generated images copyright-safe?
While we strive to provide original and high-quality content, AI-generated images may have similarities to existing works. Users are responsible for ensuring suitability for their specific use case.
Refunds & Support
Do you offer refunds?
Due to the digital nature of our products, all sales are final. Refunds are only considered if a file is corrupted or incorrect.
What if I have trouble downloading my files?
If you experience any issues, please contact us within 7 days of purchase, and we’ll be happy to assist you.
Accounts & Security
Do I need an account to purchase?
No, you can check out as a guest. However, creating an account allows you to easily access and manage your downloads.
Is my payment information secure?
Yes. All payments are processed through secure third-party payment gateways. We do not store your full payment details.
Technical
What file formats do you offer?
File formats vary by product and are listed on each product page. Common formats include JPG, PNG, and occasionally WEBP or ZIP bundles.
Can I use the images on multiple projects?
Yes, as long as usage complies with our licensing terms, you may use the images across multiple personal or commercial projects.
Contact
How can I contact AITwinHub?
For questions or support, please contact us at:
Email: admin@aitwinhub.store
Website: aitwinhub.store